TIM provides two different recovery workflows: complete portable restore and import-run rollback. Choose the workflow that matches the problem.
Complete portable restore #
A portable backup is the ZIP downloaded from Reports. It can contain inventory records, relationships, protected photographs, receipts, documents, projects, maintenance, loans, operations, and other supported data.
To restore it:
- Open the empty target inventory.
- Open Reports.
- Expand Restore a complete portable backup into an empty inventory.
- Select the TIM portable ZIP package.
- Confirm the restore.
To prevent duplication, a complete package can be restored only into an empty inventory. TIM validates the manifest, verifies protected-file hashes, restores relationships, and can reuse matching catalog products. Do not unzip or edit the package before restoring it.
Legacy JSON preview #
Reports also provides Preview items from a legacy TIM JSON export. Legacy JSON items pass through TIM’s match-and-review import workflow. Existing matches default to Skip. JSON does not provide the same complete protected-file recovery as a portable package.
Import-run rollback #
Use rollback when a CSV, workbook, JMRI, or legacy JSON import created or changed records incorrectly.
- Open Inventory Settings.
- Find Recent inventory-item import runs.
- Open the affected run and verify its source filename and summary.
- Select Roll back imported items.
- Confirm and review the result.
Rollback targets records associated with that exact import-run ID. Newly created items are moved to TIM Trash rather than permanently deleted. Supported changes to matched records are restored. Pre-existing unrelated records are not changed.
Do not restore a portable backup merely to reverse one recent import. Likewise, do not expect import rollback to reconstruct an entire lost inventory. Keep current portable backups so both recovery options remain available.
