Skip to content
My-Trains.com

My-Trains.com Support

  • Support Home
  • Knowledge Base
  • Submit a Ticket
  • My Tickets
  • Main Website
My-Trains.com
My-Trains.com Support

Start Here

  • Getting Started with Train Inventory Manager
  • What Is My-Trains.com?
  • Try the Interactive Demo
  • Create Your My-Trains.com Account and Sign In
  • Understand Account, Membership, and Club-Request States
  • Use the Public Help Center and Submit a Ticket

Dashboard and Navigation

  • Understanding the Inventory Dashboard
  • Navigate TIM, Switch Inventories, and Change the Display

Inventory

  • Adding Your First Inventory Item
  • Organizing, Searching, Filtering, and Sorting Inventory
  • Managing Locomotives, Rolling Stock, Train Sets, and Installed Components
  • Tracking DCC Decoders, Addresses, and CV Settings
  • Using the Wishlist and Product Catalog
  • Create and Configure an Inventory
  • Contribute a Missing Product or Correction
  • How Product Catalog Supports My-Trains AI

Projects and Maintenance

  • Recording Maintenance and Scheduling Service Reminders
  • Managing Projects, Repairs, and Layout Builds
  • Lending Inventory Items and Tracking Returns
  • Record Lifecycle History and Stock Movements

Operations

  • Using Layout Operations, Consists, Waybills, and Sessions
  • Print and use car cards and waybill inserts
  • Plan, print, and complete an operating session
  • Troubleshoot TIM Operations

Reports and Records

  • Recording Values and Preparing an Insurance Report
  • Downloading Reports, Exports, Backups, and Labels

Import and Export

  • Basics
    • Importing Inventory from CSV or Excel
    • Restoring a Portable Backup and Recovering an Import
    • Understand Import, Export, and File Limits
  • JMRI
    • Using JMRI with Train Inventory Manager
    • Import JMRI locomotives into TIM
    • Export TIM locomotives into JMRI
    • Troubleshoot JMRI interoperability
  • RailModeller Pro
    • Using RailModeller Pro with Train Inventory Manager
    • Import RailModeller Pro Stock or a Part List into TIM
    • Export TIM Stock into RailModeller Pro
    • Store a RailModeller Pro layout file in TIM
    • Troubleshoot RailModeller Pro interoperability

Photos, Storage, QR and Identification

  • Adding Photos, Documents, and Reference Material
  • How TIM QR labels work
  • Print and use item QR labels
  • Print and use storage QR labels
  • Troubleshoot QR labels and scans

My-Trains AI

  • Identify an item with My-Trains AI
  • Choose how My-Trains AI usage is billed
  • Activate My-Trains AI and buy hosted credits
  • Connect your own OpenAI or Anthropic API account
  • Review AI suggestions and Product Catalog evidence
  • My-Trains AI photos, privacy, charges, and troubleshooting

Clubs

  • Personal and Club Inventories, Roles, and Privacy
  • Join an Existing Club
  • Request a New Club
  • Move a Personal Inventory into a Club Inventory
  • Join a Club, Create an Empty Club, or Convert a Personal Inventory

Club Manager Guide

  • Transfer Primary Club Manager Responsibility
  • Club Manager responsibilities and access
  • Reviewing a request to join your club
  • Adding, inviting, changing, and removing club members
  • Registering a new club and setting up its inventory
  • Managing a shared club inventory safely
  • TIM Status, roles, and storage limits for Club Managers

Membership and Billing

  • Pay Securely with Stripe Checkout
  • Manage Renewal, Cancellation, Failed Payments, Receipts, and Refunds
  • TIM memberships and pricing
  • What happens when a TIM membership lapses
  • Canceling, exporting, and the 30-day retention period
  • How the 60-Day Free Personal Trial Works
  • Using free export access after a membership lapses

Account and Security

  • Reset Your Password or Change Your Email Address
  • Privacy, Account Deletion, and Retained Inventory

Troubleshooting

  • Getting Help and Reporting a Problem
  • Troubleshoot Access, Uploads, Imports, Exports, and Browser Problems
View Categories
  • Support Home
  • Docs
  • Operations
  • Plan, print, and complete an operating session

Plan, print, and complete an operating session

1 min read

Plan the run #

  1. Create the required locations, tracks, cars, waybills, and train or job cards.
  2. Open Operations and choose Plan session.
  3. Enter a session name, date, and status.
  4. Select the train or job cards that crews will run.
  5. Select the waybill inserts and car moves included in this session.
  6. Add dispatcher or crew notes and save.

Print the session packet #

Choose Print session packet beside the saved session. The packet includes the selected train or job cards, a switch list, destination spots, commodity and load state, return instructions, card-handling guidance, and the applicable industry or spot rules.

During the run #

Crews carry the matching physical car cards and leave each card in the destination rack when setting out the car. Use the printed packet as crew paperwork; the general Layout operations reference is not a replacement for the session-specific packet.

Complete and reconcile #

After the run, choose Complete & reconcile only if you want TIM's recorded track locations to match the completed session. TIM marks each non-held waybill delivered and moves its cars to the recorded destination track. Held waybills remain unchanged for later handling.

Review the physical railroad before reconciling. Correct a waybill or use Held when a car did not reach the planned destination.

Still need help? Submit a private support ticket and include only the technical details needed to investigate.
What are your Feelings

Share This Article :

  • Facebook
  • X
  • LinkedIn
  • Pinterest
Still need help? Submit a support ticket.

How can we help?

Print and use car cards and waybill insertsTroubleshoot TIM Operations
Table of Contents
  • Plan the run
  • Print the session packet
  • During the run
  • Complete and reconcile
My-Trains.com Support

Help and documentation for the My-Trains.com Train Inventory Manager.

© 2026 NLD Group, LLC. My-Trains.com and Train Inventory Manager are services operated by NLD Group, LLC.

  • Knowledge Base
  • Support Policies
  • Privacy Policy
  • Main Website

© 2026 My-Trains.com Support - WordPress Theme by Kadence WP

  • Support Home
  • Knowledge Base
  • Submit a Ticket
  • My Tickets
  • Main Website