Transfer Primary Club Manager Responsibility

Plan the transfer before the current Primary Club Manager leaves or loses access.

1. Open the club inventory.
2. Open Club Administration.
3. Confirm that the intended successor has an individual My-Trains.com account.
4. Assign Manager access to the successor.
5. Confirm that the successor can open the club inventory and Club Administration.
6. Download a current portable backup.
7. Submit a support ticket requesting the Primary Club Manager transfer.
8. Include the club name and the names and registered email addresses of the current and proposed Primary Club Managers.

Expected result #

Support verifies authority and billing implications before changing the Primary Club Manager. Do not remove the departing manager until the transfer is confirmed.

What Club Managers cannot do themselves #

Club Managers can assign Viewer, Editor, and Manager access, but transferring the Primary Club Manager requires help from the My-Trains.com site administrator.