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Membership and Billing

7 Articles

Pay Securely with Stripe Checkout

Last Updated: August 2, 2026

My-Trains.com uses Stripe-hosted Checkout for paid memberships and the 7-Day Export Pass. Sign in to My-Trains.com. Open Membership or the Pricing page. Choose the available Personal, Club, or export option. Review the…

Manage Renewal, Cancellation, Failed Payments, Receipts, and Refunds

Last Updated: August 2, 2026

Use the customer billing portal linked from My-Trains.com to manage an existing Stripe subscription. Renewal and cancellation Canceling renewal does not end access immediately. The membership remains usable through its paid-through date.…

TIM memberships and pricing

Last Updated: August 2, 2026

TIM uses simple annual memberships for real personal and club inventories. The existing interactive demo remains free and separate; it is not a membership tier and does not store your real inventory.…

What happens when a TIM membership lapses

Last Updated: August 2, 2026

A voluntary cancellation keeps full access through the date already paid for. Export anything you want before that date. After the paid-through date The inventory application is locked, but your records are…

Canceling, exporting, and the 30-day retention period

Last Updated: August 2, 2026

You can turn off renewal without immediately losing TIM. The membership remains fully usable through its paid-through date. Before expiration Download a CSV, JSON export, or portable backup while the full membership…

How the 60-Day Free Personal Trial Works

Last Updated: August 2, 2026

When the Start Free Trial offer is available, an eligible new Personal collector can use a real production inventory for 60 days without entering a credit card. Who is eligible A new…

Using free export access after a membership lapses

Last Updated: August 2, 2026

Free export-only access lasts for the full 30-day retained-data window after a Personal or Club membership lapses. What it includes Complete inventory CSV downloads JSON data downloads One complete TIM portable backup…